FAQ's

Q: Do you ship internationally?

Ans: Yes! We offer worldwide shipping.

Q: How do I track my order?

Ans: To track your order, visit our Track Your Order Page.

Q: Can I cancel my order?

Ans: You CAN cancel your order if you do so BEFORE it has been collected by the shipping carrier. We do try and get our orders out quick, so we ask you let us know straight away.

Unfortunately, once orders have been shipped they can’t be cancelled. We do offer free returns however, so get in touch with one of our customer support staff and we can arrange a refund.

Q: When will my order ship?

Ans: Once your order is placed, it will be shipped within 7 - 14 working days. You will receive a shipment notification email with a tracking number as soon as your package ships.

Q: What is your return policy?

Ans: We offer any-reason returns for 30 days from purchase. Terms and conditions apply. Please see our Return Policy located on the bottom on the site.

Q: What happens if I received the wrong item?

Ans: If there’s an issue with your order -- if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted -- then please notify us, and we’ll check how we can give you a refund.

Q: Other Questions?

Ans: If you have any other questions not answered here, please contact us!